You join us live from Raffles debating the highs and lows of online social media sites.
 

We are going to keep doing it but Dima wraps it up with the line 'let's not lose the human touch'
less than 5 seconds ago from web

HotelierME Daniel says he couldn't work with email and suddenly we are all nostalgic about faxes and cassettes
1 minute ago from web

HotelierME It sounds like we will all have to get used to a free 4 all. Daniel says new apps on phone, Dima misses real letters
3 minutes ago from web

HotelierME Gabriele is not afraid of Sidewiki and thinks it will be the same its just new
5 minutes ago from web

HotelierME Sanaz says that the troublecomes when people put something on a site that isn't true
5 minutes ago from web

HotelierME Dima says there is a need for a platform to sell yourself and some shouldn't be tampered with. Daniel says sidewiki will be a fad
6 minutes ago from web

HotelierME Sidewiki is a tool that will allow users to leave comments on any sites
7 minutes ago from web

HotelierME Side wiki is not received well. Dima says they dont want this on a site that is not for comment
8 minutes ago from web

HotelierME Should mini bars be all in? A valuable question from Twitter
12 minutes ago from web

HotelierME Now mini tabasco bottles are in the firing line. I must admit I have taken one and it is in my fridge
12 minutes ago from web

HotelierME Why are we doing this is the next question? Chocolates on pillows? This could be another fight, chocolate or no chocolate
13 minutes ago from web

HotelierME Loyalty cards with discounts is going to roll out soon
less than 5 seconds ago from web

HotelierME Daniel says the advanage of Facebook over Twitter is the ability to see more, interact and gain more information
HotelierME Daniel says it is not about revenue, it's about engagement - I'm wondering if auctioning is the future - supply and demand in the raw!
less than 5 seconds ago from web

HotelierME there is now an argument breaking out over auctioning, Monarch already has this option and will not let Aloft claim a first - it's tense!!
less than a minute ago from web

HotelierME They are going to give away a tripto Beijing and are launching an auction for rooms, parties, the
2 minutes ago from web

HotelierME Daniel's opening campaign is on facebook - he says you have to give something back and you cant just blast advertising
3 minutes ago from web

HotelierME Robert adds the Belgian Beer Cafe has its own tweet group and he went to meet them to have mussels, now they are customers - good work
3 minutes ago from web

HotelierME sanaz adds that you can see the return through online portals
4 minutes ago from web

HotelierME Yvonne says once you haveinvested in your website, you cant keep reinventing it and it will maintain the brand image
5 minutes ago from web

HotelierME Sanaz adds that the traditional forms of communication are still there to be used, online just needs incorporation into the complete package
6 minutes ago from web

HotelierME Dima says that level of formality in the world is fading and uses ripped jeans and trainers in clubs as an example
7 minutes ago from web

HotelierME Sanazsays people in the region who have more conservative views want something more tangible than social networks
8 minutes ago from web

HotelierME Everyone agrees its here to stay and it will only grow
9 minutes ago from web

HotelierME It's a free world she continues and you have to let go, Yvonne adds that hoteliers come together and its not about undermining
10 minutes ago from web

HotelierME Dima says it takes a great hotelier to accept criticism and not to take it personally
11 minutes ago from web

HotelierME Yvonne says someone left a comment about good meat in one of the outlets that didn't sell meat
12 minutes ago from web

HotelierME How do people work out if competitors are leaving bad comments on tri

HotelierME Robert said a competition through Twitter generated his hotel a lot of people focusing on them online
less than 5 seconds ago from web

HotelierME Gabriele says she has 840 fans on Facebook and its growing, Dima explains loyalty has changed
5 minutes ago from web

HotelierME She adds it snowballs on its own because friends add friends, Yvonne adds because its friends talking its trusted
6 minutes ago from web

HotelierME Gabriele says the amount of detail on each fan is very helpful because you can target posts
7 minutes ago from web

HotelierME Louise asks if they know how many fans they all have
8 minutes ago from web

HotelierME Dima says it is importantnot to pounce on fans and friends with the hard sell as they will leave
8 minutes ago from web

HotelierME Sanaz says that having conversations allows people to dip in and out
8 minutes ago from web

HotelierME Apologies Dima said the last comment, the advantage of constant update is constant correction
9 minutes ago from web

HotelierME Gabriele says the top 10 things you have stolen from a hotel will be the first question on the Facebook site as it engages people
10 minutes ago from web

HotelierME Louise Oakley brings the discussion back to Facebook. Dima says you have to engage through it in a different way. Do you have enough 4 daily
13 minutes ago from web

HotelierME Gabriele makes the point that personal blogs shouldn't be ignored, especially the popular ones
14 minutes ago from web

HotelierME Flyer talk is high end so there needs to be a different approach to the different sites as they cater to different markets Daniel explains
15 minutes ago from web

HotelierME What is the cheesiest line from W was a topic online, but people started saying good things about it so the author joined the discussion
17 minutes ago from web

HotelierME He also adds that this is the end of the professional reviewer. He also hopes she likes the hotel!
18 minutes ago from web

HotelierME Daniel adds that while on tripadvisor someone was already speaking about the hotel opening. He contacted her and gave her a free night
18 minutes ago from web

HotelierME Daniel Spijker from aloft Abu Dhabi makes the point that nationals want properties to communicate through online channels
19 minutes ago from web

HotelierME Robert Singleton from InterContinental Festival City said they had a lot of young Arabic followers on their Twitter feed
21 minutes ago from web

HotelierME Gabrielle Beile from the Monarch says that online networking has allowed hotels to overcome translation issues
22 minutes ago from web

HotelierME Dima adds that Arabic media can feel second best because releases are all translated from English to Arabic
23 minutes ago from web

HotelierME Sanaz Ghahremani from Kempinski Mall of the Emirates says the region is slightly different due to different types of media
23 minutes ago from web

HotelierME Dima adds that honesty in press releases has had to change as well
24 minutes ago from web

HotelierME Yvonne from the Monarch said the discipline of PR had to change because of theonline revolution
25 minutes ago from web

HotelierME Dima Ayad from Raffles, says the truth is now easier to find when researching hotels and you have to tell it how it is
26 minutes ago from web

HotelierME You join Hotelier Middle East live from Raffles Dubai as we discuss the merits and cons of online social networking sites
28 minutes ago from web


Inbox Sent



HotelierME Robert said a competition through Twitter generated his hotel a lot of people focusing on them online
less than 5 seconds ago from web

HotelierME Gabriele says she has 840 fans on Facebook and its growing, Dima explains loyalty has changed
5 minutes ago from web

HotelierME She adds it snowballs on its own because friends add friends, Yvonne adds because its friends talking its trusted
6 minutes ago from web

HotelierME Gabriele says the amount of detail on each fan is very helpful because you can target posts
7 minutes ago from web

HotelierME Louise asks if they know how many fans they all have
8 minutes ago from web

HotelierME Dima says it is importantnot to pounce on fans and friends with the hard sell as they will leave
8 minutes ago from web

HotelierME Sanaz says that having conversations allows people to dip in and out
8 minutes ago from web

HotelierME Apologies Dima said the last comment, the advantage of constant update is constant correction
9 minutes ago from web

HotelierME Gabriele says the top 10 things you have stolen from a hotel will be the first question on the Facebook site as it engages people
10 minutes ago from web

HotelierME Louise Oakley brings the discussion back to Facebook. Dima says you have to engage through it in a different way. Do you have enough 4 daily
13 minutes ago from web

HotelierME Gabriele makes the point that personal blogs shouldn't be ignored, especially the popular ones
14 minutes ago from web

HotelierME Flyer talk is high end so there needs to be a different approach to the different sites as they cater to different markets Daniel explains
15 minutes ago from web

HotelierME What is the cheesiest line from W was a topic online, but people started saying good things about it so the author joined the discussion
17 minutes ago from web

HotelierME He also adds that this is the end of the professional reviewer. He also hopes she likes the hotel!
18 minutes ago from web

HotelierME Daniel adds that while on tripadvisor someone was already speaking about the hotel opening. He contacted her and gave her a free night
18 minutes ago from web

HotelierME Daniel Spijker from aloft Abu Dhabi makes the point that nationals want properties to communicate through online channels
19 minutes ago from web

HotelierME Robert Singleton from InterContinental Festival City said they had a lot of young Arabic followers on their Twitter feed
21 minutes ago from web

HotelierME Gabrielle Beile from the Monarch says that online networking has allowed hotels to overcome translation issues
22 minutes ago from web

HotelierME Dima adds that Arabic media can feel second best because releases are all translated from English to Arabic
23 minutes ago from web

HotelierME Sanaz Ghahremani from Kempinski Mall of the Emirates says the region is slightly different due to different types of media
23 minutes ago from web

HotelierME Dima adds that honesty in press releases has had to change as well
24 minutes ago from web

HotelierME Yvonne from the Monarch said the discipline of PR had to change because of theonline revolution
25 minutes ago from web

HotelierME Dima Ayad from Raffles, says the truth is now easier to find when researching hotels and you have to tell it how it is
26 minutes ago from web

HotelierME You join Hotelier Middle East live from Raffles Dubai as we discuss the merits and cons of online social networking sites
28 minutes ago from web

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