Abdulhadi Chalak. Abdulhadi Chalak.

Meet the experts:
Abdulhadi Chalak, country manager UAE, Boecker Public Health
Henrik Mahaini, chief operating officer, Viking Gulf

What are the latest developments in the hygiene sector and how do these developments especially affect hotels in the mid-market segment?

Abdulhadi Chalak: Hygiene and cleanliness are paramount in the hospitality industry. If they fail to provide a clean and hygienic environment for their guests, hotels risk damaging their brand and reputation. Hygiene, however, is more than just about cleaning surfaces; it should also address the threats that are not visible to the naked eye, such as germs that can be transferred from one area to another and put the health of guests at risk. In recent years, we have noticed the increase of ‘green’ products used for cleaning purposes as hotels have become more environmentally friendly. Mid-market hotels can benefit from this sustainability trend and can achieve greater improvements in this aspect by focusing on reducing the use of resources (energy, water and waste) during the cleaning process.

Henrik Mahaini: The latest developments in the hygiene sector is not necessarily product-related but more about the way business is done. Viking Gulf has joined INPACS as of January 1, 2017. INPACS is one of the world’s largest sales organisations, with brands such as Marriot as customers. Along with INPACS, we have set up partnerships with international brands such as Kimberly Clark, Vileda, Gojo/Purell, and Unger, which enables us to supply major brands and quality products to the end customer. This means that hotels can reduce their transaction costs significantly and reduce the number of invoices, transactions, etc., while at the same time, get the products they require by dealing with one supplier.

Story continues below