Ramada Downtown Dubai has been recognised by Wyndham Hotel Group (WHG) for excelling in guest satisfaction, scooping the title of the group's 2016 brand champion in mid-scale and upper mid-scale category in EMEA.
WHG's brand champion award is bestowed to hotels which have received the highest scores in guest satisfaction surveys. The award was presented by WHG president and CEO Geoff Balloti; WHG-EMEA president and managing director Dan Ruff; and WHG regional vice president Middle East and Africa Ignace Bauwens to Ramada Downtown Dubai general manager Shahzad Butt during the group’s annual EMEA Summit held in Brussels, Belgium. Ramada Downtown Dubai was also one of the four finalists in the franchised hotel of the year category.
“This is another excellent feat for Ramada Downtown Dubai. Our team was honoured to be named as Brand Champion, and beat more than 480 hotels in Europe, Middle East and Africa. This recognition will further inspire us to uphold our high standards of service and come up with enticing products and offers for our valued guests,” Butt remarked.