Emaar Hospitality Group is now the world’s first hotel chain to secure the ISO 28000: 2007 certification from British Standards Institute (BSI) for its security management system.
On December 31, 2015 Emaar suffered major losses to one of its properties – The Address Downtown Dubai.
Following an intense review of the security supply chain management system, BSI awarded the certification, valid for three years, which underlines Emaar Hospitality Group’s competencies and readiness in implementing appropriate controls to manage potential security threats – “both tangible assets such as our buildings as well as our information and data security”, a statement said.
Emaar Hospitality Group chief operating officer Chris Newman said: “As the only certifiable standard available today, focusing on a holistic security management system, winning the certification is a strong statement of our capabilities to mitigate safety and security risks proactively.
“It demonstrates our ability to optimise operational and capital expenditure, and manpower management, contributing to our strong financial fundamentals and our commitment to deliver superior guest experiences. We are committed to ensuring that our supply chain is secure, resilient and well-managed at all touch-points, and will continue to build on this prestigious citation.”
The ISO 28000 framework evaluates security as a core business function and integrates security prerogatives across all activities.
The BSI team reviewed the security management system for how Emaar Hospitality Group manages security risks and the processes the Group has put in place to mitigate any potential threats.
In addition to the cost efficiency, the certification highlights Emaar’s improved asset management strengths, and assures great competitive and commercial advantage.