Dubai-based hotel staffing solutions firm QBG UAE is planning to expand its services across the GCC as more hotels turn to outsourcing.
The company currently has a workforce of 2500 staff members that can be deployed across a range of hotel services including security, housekeeping and front office, having started with around 435 employees several years ago.
“We’ve grown because we offer a cost-effective solution to the customers. Hotels can always request extra staffing from us when it’s a busy period, so it helps them manage their cash flow better than hiring their own employees,” said QBG UAE CEO Deepak Sharma.
The group already works with international chains operating in the UAE including Marriott, Fairmont, Shangri-La, Hilton and Rezidor.
Hotels pay a commission of around 10-15% for employees, according to Sharma.
“But the hotels are not responsible for supervising or managing the staff members, and have the flexibility of reducing staff during lean periods – overall benefitting the hotel,” he explained, adding that training is carried out by QBG.
The group recently partnered with government-owned tourism company Omran to set up a branch of QBG in Oman.
“We’re also looking at Qatar and we’ve received requests from Saudi Arabia, because some of the hoteliers from the big chains have been transferred to these countries and want the same services that we’re doing here in the UAE,” Sharma revealed.
The company is looking to almost double its staff base to 4000 employees over coming months.