Hotels groups we ranked based on the quality of their websites, digital marketing, social media presence and user reviews
3) Marriott was third, due to its robust booking engine which helped to tie in its digital offerings with revenue. It scored marks for being co-founder of Roomkey.com, the new hotel search engine. It also delivers a strong mobile experience, both in-room and on-the-go.
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Mar 27, 2012 , France
Hi James, thanks for sharing. Online, mobile and social media are not at all the same, so bravo to these brands for nailing all 3 of them. Which Fairmont hotel is #10 on your list?